With an emerging infrastructure program of unprecedented scale to support the ongoing, effective operation of its three regional ports, Southern Ports required assurance that an appropriate level of governance and management control was in place for its current and future significant infrastructure projects.

Background

Southern Ports provides essential services and infrastructure through the management of three southern regional ports at the WA regional centres of Albany, Bunbury and Esperance. Due to capacity-constrained and aging assets across all port locations, major investment is required for Southern Ports to continue to fulfill its service obligations into the future.

Subject to funding, identified priorities in the short term alone will require Southern Ports to adapt to a step change in the scale and complexity of its infrastructure project pipeline.

Johnstaff's role

Johnstaff was engaged to undertake an audit of Southern Ports’ governance documents, processes and practices applicable to the planning, procurement and delivery of infrastructure projects, aiming to ensure that the organisation has good governance practices in place and is well prepared to manage its current and expected infrastructure pipeline. Key focus areas included: asset management; procurement; governance; project management; and organisational capability and capacity.

Addressing the issues

Following initiation with Southern Ports to ensure alignment on the audit objectives, methodology and related protocols, Johnstaff undertook a detailed review of background artefacts to provide an initial view of current state capability and gaps, drawing from the audit team’s extensive experience in major project planning and delivery.

Structured interviews with a wide range of Southern Ports internal stakeholders provided further, valuable insights, supported by benchmarking against relevant organisations. The findings led to a series of recommendations reflecting a tailored pathway for Southern Ports, towards best-practice major infrastructure governance and management.

Outcomes

Designed a structured audit process approved by Southern Ports, ensuring audit findings were informed by robust document review and stakeholder input.
Delivered interim and final reports in accordance with agreed milestones, and to client quality expectations.
As well as providing vital feedback to inform audit outcomes, stakeholder engagement facilitated greater awareness and understanding of challenges faced, and the need for change to mitigate related issues and risks.
Provided clear recommendations for business improvement and capability uplift, supported by the Southern Ports Executive and Board – reflecting Johnstaff’s depth of major project knowledge and experience.