Johnstaff privacy policy

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website (www.johnstaff.com.au) and applications. In this Privacy Policy, "we", "us" or "our" means Johnstaff.

Terms of use

Welcome to the Johnstaff website (the “Site”). By using the Site, you agree to follow and be bound by our terms and conditions concerning your use of the Site (“Terms of Use”). We may revise the Terms of Use at any time without notice to you.

Personal information

The types of personal information we may collect about you include:

Your contact details, including name, email address, and/or telephone number
Your demographic information, including your mailing address and/or postcode
The information you provide to us through client surveys
Details of services we have provided to you and/or that you have enquired about, and our response to you
Your browser session and geo-location data, device and network information, statistics on page views and sessions, search queries and/or browsing behaviour
Information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider
Additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms and/or accounts you permit us to collect information from
Any other personal information requested by us and/or provided by you or a third party

We may collect these types of personal information directly from you or from third parties.

Collection and use of personal information

We may collect, hold, use and disclose personal information for the following purposes:

To enable you to access and use our Site, associated applications and social media platforms
To contact and communicate with you online and/or offline
For internal record keeping and administrative purposes
For analytics, market research and business development, including to operate and improve our Site, applications and platforms
To offer additional benefits to you and/or invite you to events hosted by Johnstaff and its partners
For advertising and marketing, including sending promotional information about our services and information we consider may be of interest to you
As required by law
To consider your employment application

Disclosure of personal information to third parties

We may disclose personal information to:

Third-party service providers for the purpose of enabling them to provide their services, including IT services, data storage, maintenance, marketing, payment systems and professional advisors
Our existing or potential agents or business partners
Anyone to whom our business or assets may be transferred
As required by law, or in connection with legal proceedings or to defend our legal rights
Third parties, including agents or sub-contractors, who assist us in providing information, services or marketing to you (this may include overseas parties)
Third parties to collect and process data, such as Google Analytics, Lead Forensics, Salesforce, MailChimp or other relevant businesses (which may store data outside of Australia)

By providing us with personal information, you consent to the disclosure of your information to third parties who reside outside Australia and acknowledge that we are not required to ensure those parties comply with Australian privacy laws.

Where we disclose personal information to third parties, we will request that they handle it in accordance with this Privacy Policy.

Your rights and controlling your personal information

Choice and consent
By providing personal information to us, you consent to us collecting, holding, using and disclosing it as described in this Privacy Policy. You are not required to provide personal information, but not doing so may affect your ability to use the Site or services.

Information from third parties
If we receive personal information about you from a third party, we will handle it as described in this Privacy Policy. If you provide personal information about someone else, you must have their consent.

Restrict
You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your information for direct marketing, you may change your mind at any time by contacting us.

Access
You may request details of the personal information we hold about you. An administrative fee may apply. We may refuse access as permitted under the Privacy Act 1988 (Cth).

Correction
If you believe any information we hold is incorrect or out of date, please contact us. We will correct any inaccuracies as needed.

Complaints
If you believe we have breached Australian Privacy Principles, contact us with full details. We will investigate and respond to you in writing.

Unsubscribe
To unsubscribe from our email list or opt out of marketing communications, please contact us.

Storage and security

Johnstaff is committed to protecting personal information. We use physical, electronic, and managerial procedures to safeguard it against unauthorised access, misuse, or disclosure. However, we cannot guarantee security for information transmitted over the internet — transmission is at your own risk.

Cookies and web beacons

We may use cookies to store your preferences and improve service. Cookies do not tell us your personal information but may be linked to it if you provide such information on the Site. Third parties like Google and Facebook may use cookies for advertising purposes. Learn more: https://cookies.insites.com

We may also use web beacons to monitor visitor behaviour and collect data about page views.

Links to other websites

Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites.

Amendments

We may vary this Privacy Policy at any time by publishing the updated version on our Site. Check regularly to stay informed.

Contact

For any questions or notices, please contact us at:

Johnstaff
info@johnstaff.com.au

Last update: August 2020

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